Front Desk Reception

The Head Receptionist will be responsible for ensuring the provision of professional and pleasant service to each person that comes into the facility, including but not limited to members, staff and prospective customers. Key responsibilities include, but are not limited to:

• Perform clerical duties based on the customer service efforts of the club
• To work a variety of shifts including days, evenings and weekends
• To handle membership inquiries, and to delegate and/or forward to the appropriate person
• Handle member and non-member inquiries and delegate and/or forward to the appropriate person
• Answering of phone in accordance with Club policies and procedures and distribution of calls to appropriate staff
• Accurate and consistent message taking and delivery or transfer to voice mail
• Member check-in: Insuring all club visitors are current members or guests who have been properly registered according to club policies. Collect all guest fees and refer to GM where necessary
• Accurate collection and cash register “ring in” of all monies collected where applicable

• Multitasking
• Excellent oral and communication skills, ability to perform a wide variety of tasks during busy, sometimes stressful times.
• Flexible hours
• Enthusiastic, outgoing personality. Excellent customer service skills
• Organized, able to work in a busy environment
• Leader and self-starter. Team Player. Extrovert
• Must Have: High School Diploma
• Preferred: Completed Post – Secondary
• Current First Aid and CPR Certification

If you possess the above characteristics, please email your cover letter and resume to extremehr@extremefitness.info. Please include the position title in the subject line!